Table 8.
Responses to the satisfaction with services (Medrisk) questionnaire (n = 46)
| Satisfaction domain | Group | Strongly disagree n | Disagree | Neutral | Agree | Strongly agree | Z adj | p value |
|---|---|---|---|---|---|---|---|---|
| n | n | n | n | |||||
| Registration process | OR | 0 | 0 | 1 | 7 | 12 | 1.4 | 0.221 |
| IB | 0 | 0 | 2 | 14 | 10 | |||
| Comfort of waiting | OR | 1 | 0 | 5 | 8 | 6 | 1.1 | 0.317 |
| Area | IB | 0 | 1 | 10 | 11 | 4 | ||
| Time therapist spends | OR | 1 | 1 | 2 | 4 | 12 | 3.1 | 0.002 |
| with child | IB | 0 | 4 | 10 | 10 | 2 | ||
| Amount of explanations | OR | 0 | 0 | 1 | 4 | 15 | 2.9 | 0.006 |
| given by therapist | IB | 0 | 5 | 4 | 8 | 9 | ||
| Being treated with | OR | 0 | 1 | 1 | 5 | 13 | 1.1 | 0.327 |
| respect | IB | 0 | 1 | 2 | 11 | 12 | ||
| Having concerns | OR | 0 | 0 | 0 | 4 | 16 | 3.6 | 0.001 |
| listened to | IB | 0 | 1 | 10 | 7 | 8 | ||
| Having all questions | OR | 0 | 0 | 2 | 3 | 15 | 2.9 | 0.006 |
| answered | IB | 0 | 2 | 7 | 9 | 8 | ||
| Being given future | OR | 0 | 0 | 0 | 5 | 15 | 3.8 | .001 |
| advice | IB | 1 | 5 | 5 | 9 | 6 | ||
| Receiving instructions on home exercise | OR | 0 | 1 | 2 | 2 | 15 | 2.3 | 0.035 |
| program | IB | 2 | 3 | 4 | 6 | 11 | ||
| Overall satisfaction | OR | 0 | 1 | 1 | 5 | 13 | 3 | 0.004 |
| IB | 4 | 3 | 6 | 6 | 7 | |||
| If they will return for | OR | 0 | 0 | 2 | 4 | 14 | 2.3 | 0.037 |
| future services | IB | 0 | 1 | 8 | 7 | 10 |