Fig. 2.

Improvement projects using IDM/WISH start with a process mapping stage, in which the IDM model for the project is generated. The model is then translated into a new table in the database schema, web-based data collection pages, and a set of associated reports based on data measures. During the course of the project, the users regularly enter their improvement data into the tool, and track their progress through live reports. The solid lines denote sequential ordering between steps, while dotted lines represent documents that are inputs and outputs to steps.