Table 3.
“Suggestion for Improvement for the Way Instructions Are Given”
| Theme and Subtheme | Number of Comments | Percentage of Total Sample |
|---|---|---|
| 1. “Improve format/layout of document” | 11 | 4.5% |
| 2. “Enhance healthcare communications” | 47 | 19.2% |
| Use less medical terminology | 19 | |
| Provide only key information | 18 | |
| Have provider review document with patient | 10 | |
| 3. “Resolve discrepancies/omitted information” | 61 | 24.9% |
| Allergies section | 10 | |
| Medication list | 16 | |
| Problem list | 21 | |
| Provide specific instructions/“to do” list | 14 | |
| 4. “Provide document in electronic form” | 8 | 3.3% |
| 5. No suggestions or opinions offered | 118 | 48.2% |
| TOTAL | 245 |