Table 5.

Mean scores for competencies related to the impact of family physicians as leaders and champions of clinical governance

Competency for the role	Mean score
The family physician creates a positive climate at work that motivates/supports staff to do their best.	3.5
The family physician promotes increased levels of teamwork through his/her leadership style.	3.4
The family physician displays skill in resolving conflict productively.	3.3
The family physician handles his/her own stress and pressure well and is sensitive to the needs of staff with regards to handling their stress.	3.3
The family physician has a calming influence on others.	3.2
The family physician is concerned with the personal wellbeing of his/her staff.	3.5
The family physician is continuously trying to improve systems to provide better quality of care i.e. through quality improvement cycles, morbidity and mortality meetings, clinical management meetings, functional business meetings etc.	3.5
The family physician promotes or engages in health prevention strategies i.e. cervical or breast cancer screening programmes etc.	3.2
The family physician places high emphasis on the involvement of the multidisciplinary team (i.e. nurses/ occupational therapists/ physiotherapists/ social worker etc.) in clinical decision- making.	3.5
The family physician creates or helps to drive plans to further develop your hospital/clinic.	3.4
The family physician improves the patients’ experience of care at this facility i.e. tries to reduce waiting times etc.	3.4