Table 2. Factor loadings for the final 5-factor solution.

Items	Component
	1	2	3	4	5
Greets patient	0.11	0.25	0.08	0.83	-0.11
Introduces self and role	0.06	-0.08	0.03	0.86	0.25
Demonstrates respect	0.72	0.18	0.43	0.25	-0.15
Identifies and confirms problems list	0.47	0.35	0.37	0.19	0.07
Negotiates agenda	-0.10	0.23	0.05	0.09	0.81
Encourages patient to tell story	0.64	0.34	0.29	0.30	-0.15
Appropriately moves from open to closed questions	0.64	0.36	0.43	0.19	-0.07
Listens attentively	0.66	0.24	0.44	0.12	-0.26
Facilitates patient’s responses verbally and non-verbally	0.64	0.27	0.45	0.20	-0.15
Uses easily understood questions and comments	0.65	0.04	0.50	0.10	-0.11
Clarifies patient’s statements	0.74	0.21	0.27	-0.01	0.27
Establishes dates	0.35	0.03	0.74	0.14	0.15
Determines and acknowledges patient’s ideas re cause	0.79	-0.12	0.07	-0.17	0.35
Explores patient’s concerns re problem	0.83	0.37	0.03	0.09	0.00
Encourages expression of emotions	0.86	0.21	0.13	0.08	-0.03
Picks up/responds to verbal and non-verbal clues	0.78	0.30	0.25	0.05	0.11
Summarises at end of a specific line of inquiry	0.31	0.65	0.24	0.07	0.41
Progresses using transitional statements	0.43	0.61	0.46	0.17	0.06
Structures logical sequence	0.29	0.38	0.75	-0.02	0.14
Attends to timing	0.14	0.30	0.71	-0.04	0.01
Demonstrates appropriate non-verbal behaviour	0.63	0.41	0.44	0.11	-0.13
If reads or writes, doesn’t interfere with dialogue/rapport	0.42	0.58	0.38	-0.16	-0.21
Is not judgemental	0.67	0.28	0.42	-0.03	-0.17
Empathises with and supports patient	0.78	0.41	0.19	0.11	-0.07
Appears confident	0.15	0.59	0.42	0.07	0.07
Encourages patient to discuss any additional points	0.45	0.56	0.01	0.40	-0.10
Closes interview by summarising briefly	0.10	0.72	0.16	0.15	0.35
Contracts with patient re next steps	0.46	0.68	0.18	0.00	0.04

Bold values indicates variables with significant scorings of at least 0.47.