Table 5.
Overall job satisfaction |
|||
---|---|---|---|
Variables | Mean | SD | p Value* |
Level of hospital | 0.000 | ||
Primary (CHCs and THCs) | 3.23 | 0.06 | |
Secondary (county hospitals) | 2.83 | 0.08 | |
Tertiary (provincial hospital) | 2.82 | 0.09 | |
Position rank | 0.064 | ||
Low | 3.12 | 0.06 | |
Middle | 2.91 | 0.06 | |
High | 2.97 | 0.15 | |
Work hours per week | 0.000 | ||
<50 | 3.23 | 0.06 | |
50 or more | 2.92 | 0.05 | |
Outpatient visits per doctor per day | 0.102 | ||
<50 | 3.14 | 0.07 | |
50–100 | 2.99 | 0.07 | |
≥100 | 2.85 | 0.11 | |
Not applicable | 3.12 | 0.08 | |
Average visit time per patient (minutes) | 0.004 | ||
<10 | 2.92 | 0.05 | |
10–20 | 3.23 | 0.08 | |
≥20 | 2.97 | 0.25 | |
Not applicable | 3.22 | 0.09 | |
Overtime hours per week | 0.020 | ||
<10 | 3.15 | 0.05 | |
10–30 | 2.95 | 0.06 | |
≥30 | 2.83 | 0.13 | |
On-call duties | 0.001 | ||
Yes | 2.94 | 0.05 | |
No | 3.26 | 0.08 | |
Monthly salary | 0.004 | ||
<1000 RMB | 2.72 | 0.12 | |
1000–3000 RMB | 3.05 | 0.04 | |
≥3000 RMB | 3.24 | 0.10 | |
Patients’ help-seeking behaviours and aggression | |||
Patients often go to higher level hospitals (eg, tertiary hospitals) with simple complaints which could be dealt with at a lower level hospital | 0.718 | ||
Disagree | 3.07 | 0.10 | |
Agree | 3.04 | 0.04 | |
Sometimes patients just want to get drugs and tests rather than really seeking medical advice from doctors | 0.040 | ||
Disagree | 3.22 | 0.09 | |
Agree | 3.01 | 0.04 | |
Nowadays patients are better informed about their own medical conditions so that sometimes they demand specific treatments from doctors | 0.586 | ||
Disagree | 2.99 | 0.11 | |
Agree | 3.05 | 0.04 | |
Patients are becoming more aggressive in their demands | 0.008 | ||
Disagree | 3.22 | 0.08 | |
Agree | 2.98 | 0.04 | |
Patients are more likely to sue doctors even when they are trying to do their best | 0.532 | ||
Disagree | 3.12 | 0.13 | |
Agree | 3.04 | 0.04 | |
The number of complaints by patients has increased in recent years | 0.052 | ||
Disagree | 3.19 | 0.09 | |
Agree | 3.00 | 0.04 | |
Violence against doctors by their own patients is increasing | 0.063 | ||
Disagree | 3.27 | 0.13 | |
Agree | 3.02 | 0.04 |
*p Values for analysis of covariance (ANCOVA) controlling gender, age and education.