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. Author manuscript; available in PMC: 2016 Jan 31.
Published in final edited form as: Patient Educ Couns. 2014 Oct 28;98(2):137–143. doi: 10.1016/j.pec.2014.10.021
NP: Nurse practitioner speech
D: Physician speech
P: Patient speech
F: Friend or family member speech
[ Denotes overlapping speech
[…] Transcript excerpted
( ) Uncertain content
(.) Pause
(name) Person or place removed for anonymity
(( )) Nonverbal action