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. 2014 Dec 16;14:136. doi: 10.1186/1471-2318-14-136

Table 3.

Scenarios of how physicians handle situations in which patients or the patients’ family express their opinion or wish regarding the treatment of an infection

Scenario Description of situation Relevant quotations
Physician COMPLIES with patients’/family’s WISH NOT TO TREAT Physicians indicate to not prescribe antibiotics when the patient or his/her family does not want life-prolonging antibiotic treatment (often recorded in advance care plans). Junior doctor, female, 30: “…if the family really decides not to do it [treat with antibiotics], then they accept the risk that he [the patient] will die as a result of it. And who am I to say well I am going to give antibiotics anyway. At that point that is not my role. Then I just have to accept what they want.”
Physician COMPLIES with patients’/family’s WISH TO TREAT Antibiotic treatment is considered necessary by physician.
Antibiotic treatment is considered (partly) medically futile by physician, but:
• family wants to have time to deliberate with a family member that cannot be reached, in case of a poor prognosis of the patient. Elderly care physician in training, female, 25: “… then I decided in consultation with his son to start the antibiotics […] because another son was on holiday […]. And we couldn’t get a hold of him on the phone.”
• physician is willing to concede to the wish of family due to unfamiliarity with the patient and inability to predict the outcome. Junior doctor, female, 30: “… if they [the family] insist, then we should do it [prescribe antibiotics] because I don’t know the man. So it’s difficult to predict. I think it won’t make much of a difference, but still, if the family really insists, then I am quite willing to prescribe [antibiotics].”
• physician considers it unethically to ignore the religion-based wish of the patient/family, in case of a poor prognosis of the patient. General practitioner, female, 38: “…I think it is very unethical to say at a moment like that I’m sorry, but you are not getting them [antibiotics]. Even if everything in me says you’re not going to make it, this is literally the last mile, but the gentleman feels like ‘I’ve done everything, if I die now then it must be God’s will’.”
• a perception that scientific research showed that the outcome of a pneumonia is not much influenced by treatment with antibiotics [in case of respiratory tract infections at the end-of-life]. Elderly care physician, male, 51: “…now we also know from scientific research that if you talk about pneumonia that the outcome […] is not really determined by whether you use an antibiotic or not. And that makes it a little easier for us to give it even when you think ‘well, if it was my mother I wouldn’t have done this’.”
• family should be allowed time to get used to the idea that the condition of a patient deteriorates. Elderly care physician, male, 48: “… I just happened to have had some patients recently of whom I thought in retrospect I just shouldn’t have done it [prescribed antibiotics]. But sometimes you do it for the family. […] In the past I used to be more principled about this, I would say look, you shouldn’t do this, and now I think well, it’s a process for them too and I do tell them [that there is not much point], but if they can’t go along with that yet then I don’t push harder.”
• patients on rehabilitation units are used to get antibiotics from their general practitioner and will consult this general practitioner if no antibiotic is provided. Nurse assistant, female, 35: “[That is because] people are a bit more articulate of course [on the rehabilitation unit]: ‘[…] I just have a urinary tract infection’. And this is treated in the home situation. So sometimes that is the reason that the physician does treat it here, sometimes […]”
Physician DOES NOT COMPLY with patients’/family’s WISH TO TREAT Antibiotic treatment is considered medically futile by physician. Elderly care physician, female, 53: “…and some patients […] then demand treatment. […] When I am convinced that ‘this is pointless, this is medically completely pointless’. Then I don’t do it [prescribe antibiotics].”
Family of a mentally competent patient wants treatment whereas the patient does not want treatment. Elderly care physician, female, 53: “Well it depends […], if someone is competent. And this person says ‘no’ [no antibiotics] but the family says ‘yes’ [give antibiotics], then I also say I won’t do that. Because your mother is quite clear about it.”