Table 4.
Total (%) | General medicine | Family medicine | Internal medicine | |
---|---|---|---|---|
The professional level of the staff at the clinic | 54 | 55 | 59 | 46 |
The attitude of the staff at the clinics to the patients and members of their families | 49 | 53 | 52 | 40 |
The attitude of the physicians and staff at the clinics towards you personally* | 46 | 56 | 50 | 31 |
Your communication with the physicians and staff at the clinics and your ability to talk with them when necessary* | 36 | 48 | 39 | 22 |
Their diagnoses and their recommendations for medication, treatment, and social assistance services | 36 | 32 | 42 | 28 |
The guidance to family members regarding the Community Long-term Care Insurance Law, supervision, safety in the home, and other issues that are important to the well-being of the elderly | 36 | 39 | 40 | 29 |
The recommendations and guidance they give to the elderly and their families regarding functioning, use of social services (e.g., the Community Long-term Care Insurance Law), and recreational activities | 29 | 24 | 34 | 24 |
Waiting time for appointments | 15 | 16 | 15 | 13 |
*Statistically significant for GPs/family physicians and specialists in internal medicine vs. other specialties (P < 0.05).
Values in bold reflect statements included in the specific domain.