Components of the intervention |
I. In-service training in performing case conferences |
▪ Aims and structures of CCs, NDB model, communication rules and use of IdA (only in the WELCOME-IdA intervention group) |
▪ Manager of nursing home, head nurses of nursing teams and members of nursing teams (core team) |
▪ Half a day |
II. Case conferences with support (training on the job) |
▪ CCs are conducted with the support of trainers; the trainers assist the moderator, are involved in discussions and provide advice |
▪ Members of nursing teams (core teams) and trainers |
▪ 4 CCs within 3 months |
III. Case conferences without support |
▪ CCs are conducted without aid |
▪ Members of nursing teams (core teams) |
▪ Minimum of 4 CCs within 4 months |
Components of implementation strategy |
(1) Information about project/case conferences |
▪ Information concerning the project/intervention and data collection, time frame and organizational aspects |
▪ Manager of nursing home, quality management and head nurses of nursing teams |
▪ 3 hours |
(2) Kick-off meetings |
▪ Information concerning project/intervention and data collection, time frame, and organizational aspects |
▪ Nursing teams |
▪ 1.5 hours |
(3) In-service training in a) dementia and challenging behaviors; and |
▪ a) Diagnosis of dementia, forms and symptoms of dementia, causes of challenging behaviors and their management; and |
▪ a) Nursing teams (core teams) |
▪ a) Half a day |
b) Moderation of case conferences |
▪ b) Training in moderation techniques |
▪ b) 2 persons from each nursing team |
▪ b) 2 days |
(4) Establishment of steering group |
▪ Development of an implementation plan |
▪ Manager of nursing home, quality management and members of both nursing teams (core teams) |
▪ 2 days |
(5) Reminders |
▪ Reminders via telephone to conduct CCs regularly |
▪ All participants |
▪ During intervention |
|
(6) Telephone hotline |
▪ Questions concerning CCs |
▪ All participants |
▪ During intervention |