Table 3.
PROGRAM COMPONENT (RATING SCALE) | AVERAGE RATING |
---|---|
Medication support | 4.7 |
Health education | 3.8 |
Health self-management | 4.3 |
General concern and interest | 4.3 |
Assistance in communication with providers | 4.6 |
SEMISTRUCTURED INTERVIEW FEEDBACK | % ENDORSED |
---|---|
Comfortable with being called | 100% |
Felt comfortable with frequency of calls | 89% |
Program should continue | 100% |
Would recommend to others | 100% |
Patients were asked to rate the components on a scale of 1–5, where 1=poor, 2=fair, 3=moderate, 4=good, and 5=excellent.