Table 3.
Characteristics of the clinic visits (N=56)
| YFS not provided % (N) | YFS provided % (N) | All clinics % (N) | p a | |
|---|---|---|---|---|
| Clinic visit level variables (N=56) | ||||
| Healthcare worker seemed happy to talk about contraceptives or condoms | ||||
| No | 0.00 (0) | 14.81 (4) | 7.14 (4) | |
| No discussion | 13.79 (4) | 0.00 (0) | 7.14 (4) | 0.013b |
| Yes | 86.21 (25) | 85.19 (23) | 85.71 (48) | |
| Simulated client felt respected by the healthcare worker | ||||
| No | 3.45 (1) | 11.11 (3) | 7.14 (4) | 0.343 |
| Yes | 96.55 (28) | 88.89 (24) | 92.86 (52) | |
| Simulated client perceived the clinic to have convenient opening hours | ||||
| No | 13.79 (4) | 11.11 (3) | 12.50 (7) | 1.000 |
| Yes | 86.21 (25) | 88.89 (24) | 87.50 (49) | |
| Simulated client was told consultation would be confidential | ||||
| No | 65.52 (19) | 62.96 (17) | 64.29 (36) | 0.842 |
| Yes | 34.48 (10) | 37.04 (10) | 35.71 (20) | |
| Simulated client felt consultation would be confidential | ||||
| No | 20.69 (6) | 22.22 (6) | 21.43 (12) | 0.889 |
| Yes | 79.31 (23) | 77.78 (21) | 78.57 (44) | |
| Simulated client felt that the consultation area afforded privacy | ||||
| No | 24.14 (7) | 18.52 (5) | 21.43 (12) | 0.609 |
| Yes | 75.86 (22) | 81.48 (22) | 78.57 (44) | |
| Consultation was interrupted | ||||
| Yes | 13.79 (4) | 33.33 (9) | 23.21 (13) | 0.116 |
| No | 86.21 (25) | 66.67 (18) | 76.79 (43) | |
| Number of interruptions | ||||
| 0 | 86.21 (25) | 66.67 (18) | 76.79 (43) | |
| 1 | 6.90 (2) | 22.22 (6) | 14.29 (8) | |
| 2 | 0.00 (0) | 7.41 (2) | 3.57 (2) | 0.125 |
| 3 | 3.45 (1) | 3.70 (1) | 3.57 (2) | |
| 4 | 3.45 (1) | 0.00 (0) | 1.79 (1) | |
| Simulated client felt that the healthcare worker gave them their full attention | ||||
| No | 17.24 (5) | 14.81 (4) | 16.07 (9) | 1.000 |
| Yes | 82.76 (24) | 85.19 (23) | 83.93 (47) | |
| Simulated client felt that the healthcare worker was interested in their questions | ||||
| No | 24.14 (7) | 18.52 (5) | 21.43 (12) | 0.609 |
| Yes | 75.86 (22) | 81.48 (22) | 78.57 (44) | |
| The healthcare worker gave advice or condoms | ||||
| No | 13.79 (4) | 3.70 (1) | 8.93 (5) | 0.353 |
| Yes | 86.21 (25) | 96.30 (26) | 91.07 (51) | |
| Simulated client felt comfortable talking to the healthcare worker about contraceptives, or felt comfortable during the condom demonstration | ||||
| No | 6.90 (2) | 3.70 (1) | 5.36 (3) | |
| No demonstration or discussion | 13.79 (4) | 11.11 (3) | 12.50 (7) | 1.000 |
| Yes | 79.31 (23) | 85.19 (23) | 82.14 (46) | |
| Simulated client felt able to ask all the questions they had | ||||
| No | 31.03 (9) | 22.22 (6) | 26.79 (15) | 0.457 |
| Yes | 68.97 (20) | 77.78 (21) | 73.21 (41) | |
| Healthcare worker answered all the questions the simulated client asked | ||||
| No | 17.24 (5) | 7.41 (2) | 12.50 (7) | 0.424 |
| Yes | 82.76 (24) | 92.59 (25) | 87.50 (49) | |
| Simulated client rating of the clinic visit experience | ||||
| Excellent | 51.72 (15) | 66.67 (18) | 58.93 (33) | |
| Good but with room for improvement | 24.14 (7) | 22.22 (6) | 23.21 (13) | |
| Neither good nor bad | 6.90 (2) | 3.70 (1) | 5.36 (3) | 0.723 |
| Unsatisfactory | 10.34 (3) | 7.41 (2) | 8.93 (5) | |
| Very unsatisfactory | 6.90 (2) | 0.00 (0) | 3.57 (2) | |
a
Where any cell values are less than five, p-values are from Fisher’s exact test. Where cell values are five or more, p-values are from Pearson’s chi-squared test.
b
Statistically significantly associated with the provision of the YFS programme (p<0.05).