Table 6.
Expectations of chiropractic care: responses to questions about the first consultation (n = 544); n/a = not answered
| Statements | Expected | Did it happen? | ||||
|---|---|---|---|---|---|---|
| Yes | No | n/a | Yes | No | n/a | |
| Q18. At the First Consultation I expect to be given time to tell the chiropractor about my problem and how it was affecting me. | 99% | 0% | 1% | 99% | 0% | 1% |
| Q19. At the First Consultation I expect the chiropractor to take a detailed account of my personal case history. | 96% | 3% | 1% | 96% | 1% | 2% |
| Q20. At the First Consultation I expect to be given a gown and/or towels to cover up if I had to undress. | 83% | 12% | 4% | 84% | 9% | 7% |
| Q21. At the First Consultation I expect to be able to undress and dress in privacy. | 90% | 6% | 5% | 88% | 5% | 7% |
| Q22. At the First Consultation I expect the chiropractor to explain why any further investigations (e.g. X-Rays) were necessary and any risks associated with them. | 72% | 18% | 10% | 67% | 20% | 14% |
| Q23. At the First Consultation I expect the chiropractor to give me a diagnosis or rationale for my care. | 93% | 5% | 2% | 95% | 3% | 3% |
| Q24. At the First Consultation I expect the chiropractor to explain what treatment I will need (e.g. the type, frequency and duration of treatment). | 97% | 2% | 1% | 94% | 4% | 2% |
| Q25. At the First Consultation I expect the chiropractor to talk to me about any possible adverse reactions to the treatment. | 87% | 9% | 3% | 83% | 13% | 3% |
| Q26. At the First Consultation I expect the chiropractor to talk to me about the likely success of the treatment. | 93% | 6% | 2% | 91% | 7% | 2% |
| Q27. At the First Consultation I expect the chiropractor to explain what the cost of the agreed treatment plan would be. | 86% | 12% | 3% | 80% | 17% | 3% |
| Q28. At the First Consultation I expect the chiropractor to give me time to ask questions about the proposed treatment plan. | 96% | 3% | 1% | 94% | 4% | 2% |