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. 2015 Jan 22;8:47–58. doi: 10.2147/JMDH.S73469

Table S3.

Patient perception themes

Number of responses
Strong Practice theme
Emphasis on communicating with patients 57
Perception of good care 33
Total 90
Improvement Opportunity theme
Lack of care coordination 91
Gaps in communication with patient 67
Patients don’t understand process or roles 38
Dual care complicates 25
Problems related to no shows 12
Patient concern for PCP knowledge of SCP work 6
Copay problems 4
Noncompliant patients 3
Total 246

Abbreviations: SCP, specialty care provider; PCP, primary care provider.