Table S3.
Patient perception themes
| Number of responses | |
|---|---|
| Strong Practice theme | |
| Emphasis on communicating with patients | 57 |
| Perception of good care | 33 |
| Total | 90 |
| Improvement Opportunity theme | |
| Lack of care coordination | 91 |
| Gaps in communication with patient | 67 |
| Patients don’t understand process or roles | 38 |
| Dual care complicates | 25 |
| Problems related to no shows | 12 |
| Patient concern for PCP knowledge of SCP work | 6 |
| Copay problems | 4 |
| Noncompliant patients | 3 |
| Total | 246 |
Abbreviations: SCP, specialty care provider; PCP, primary care provider.