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Access themes
| Number of responses | |
|---|---|
| Strong Practice theme | |
| Timeliness of consults to appt is good | 24 |
| SCP at CBOC improves access | 5 |
| Total | 29 |
| Improvement Opportunity theme | |
| Poor SCP access for patients | 52 |
| Poor PCP access for patients | 25 |
| Insufficient timeliness of consults/appts | 24 |
| Poor phone systems | 20 |
| SCP not where need is (eg, CBOC) | 9 |
| Short appts | 2 |
| Total | 132 |
Abbreviations: appt, appointment; SCP, specialty care provider; PCP, primary care provider; CBOC, community-based outpatient clinic.
