Figure 2.

The amount of information gathered. PS-Int: Pharmacy staff interview results (n = 173); PS-SBR for cough: Patient simulation results of symptom-based self-medication requests for cough (n = 76); PS-PBR for cough: Patient simulation results of product-based self-medication requests for cough (n = 69); PS-SBR for diarrhoea: Patient simulation results of symptom-based self-medication requests for childhood diarrhoea (n = 80).