Table 2.
Barriers | ||
---|---|---|
Patient barriers | Provider barriers | System barriers |
Demographic (n = 30) | Lack of HIT training (6) | Not using full capability of EMR (20) |
Financial issues/uninsured (18) | Noncompliance with established protocols/guidelines (4) | Coordination with external labs or providers (13) |
Transportation barriers (7) | Preventive care not embedded into practice (2) | Inadequate staff hours or employees: For patient education (3) For coordination (8) |
Transient patient population (5) | General lack of education/training (2) | Limited clinical hours (3) |
Lack of childcare (3) | No policy/procedure to document all practices (2) | |
High patient turnover rate (1) | Lack of supplies/equipment for procedures (2) | |
Other/general (13) | EMR not yet implemented (1) | |
Cultural factors (n = 20) | Lack accurate patient contact information (1) | |
Fear of procedure or results (9) | Health professional shortage area (1) | |
Language barrier (5) | No patient surveys (1) | |
Trust issues (4) | Primary care providers do not provide cervical cancer screening (1) | |
Discomfort with male providers (3) | No OB/GYN specialist at HC (1) | |
Immigration status (2) | ||
Health beliefs/behaviors (n = 21) | ||
Lack of awareness/knowledge of cervical cancer screening need (10) | ||
Not seeking preventive care (8) | ||
Do not keep appointments (7) | ||
Lack knowledge of available cervices (2) | ||
Late for appointments (1) | ||
| ||
Solutions | ||
Patient-targeted | Provider-targeted | System-targeted |
| ||
Outreach, education, or health promotion for patient population, 59 (74%) | Education/training for providers, 44 (55%) | Utilize HIT/EMR, 63 (79%) |
Improve/increase communication with patients, 53 (66%) | Feedback to providers Team performance, 7 (9%) Individual performance, 3 (4%) |
Staffing: hire new employee or increase hours, 46 (58%) |
Facilitate access to care, 29 (36%) | Regular quality improvement process, 39 (49%) | |
Implement protocol to better manage care, 32 (40%) | ||
Improve recording keeping, 24 (30%) | ||
Improve coordination with external providers, labs, 21 (25%) |