Table 3.
Characteristics | Physical Violence n (%) (n = 44) |
Verbal Abuse n (%) (n = 193) |
---|---|---|
Weapon involved | ||
Yes | 13 (29.6) | N/A |
No | 31 (70.4) | N/A |
How often verbally abused in last 12 months | ||
All the time | N/A | 26 (13.5) |
Sometimes | N/A | 130 (67.4) |
Once | N/A | 37 (19.1) |
Is this a typical incident? | ||
Yes | 31 (70.4) | 155 (80.3) |
No | 13 (29.6) | 38 (19.7) |
Identity of attacker in the incident | ||
Patient | 9 (20.4) | 31 (16.1) |
Relatives of patient | 28 (63.6) | 135 (69.9) |
Staff member | 3 (6.8) | 14 (7.3) |
Management/Supervisor | 2 (4.6) | 6 (3.1) |
General public | 2 (4.6) | 7 (3.6) |
Time of incident | ||
0700 to 1300 | 7 (15.9) | N/A |
1301 to 1800 | 12 (27.2) | N/A |
1801 to 2400 | 5 (11.4) | N/A |
2400 to 0700 | 15 (34.1) | N/A |
Do not remember | 5 (11.4) | N/A |
Could the incident have been prevented | ||
Yes | 38 (86.4) | 140 (72.5) |
No | 6 (13.6) | 53 (27.5) |
Any action taken to investigate the causes of the incident | ||
Yes | 14 (31.8) | 42 (21.8) |
No | 21 (47.7) | 103 (53.3) |
Do not know | 9 (20.5) | 48 (24.9) |
Consequences for the attacker/abuser in the incident | ||
None | 28 (63.6) | 120 (62.2) |
Verbal warning issued | 7 (15.9) | 13 (6.7) |
Care of patient discontinued | 2 (4.6) | 2 (1.0) |
Reported to police | 2 (4.6) | 2 (1.0) |
Aggressor prosecuted | 0 (0) | 4 (2.1) |
Others | 2 (4.5) | 4 (2.1) |
Do not know | 3 (6.8) | 48 (24.9) |
N/A = not applicable or not asked.
All questions pertain to the last recalled incident of physical violence or verbal abuse.