|
Nursing Care
|
| Nurses’ manner |
37 (9.7) |
34 (8.9) |
272 (71.2) |
39 (10.2) |
| Mastery and experience of practicing nurses |
48 (12.6) |
29 (7.6) |
267 (69.9) |
38 (9.9) |
| Access to opportune nursing care |
15 (3.9) |
24 (6.3) |
312 (81.7) |
31 (8.1) |
| Availability and administration of medications |
14 (3.7) |
41 (10.7) |
294 (77) |
33 (8.6) |
| Patient education |
32 (8.4) |
47 (12.3) |
258 (67.5) |
45 (11.8) |
| Nurses’ response to call alarm |
39 (10.2) |
60 (15.7) |
229 (59.9) |
53 (13.9) |
| Providing explanation before implementing each procedure |
33 (8.6) |
72 (18.8) |
224 (58.6) |
53 (13.9) |
| Protecting patients’ privacy |
30 (7.9) |
53 (13.9) |
252 (66) |
45 (11.8) |
| Physicians’ manner |
30 (7.9) |
53 (13.9) |
252 (66) |
45 (11.8) |
| Physicians’ mastery and experience in diagnosing diseases |
21 (5.5) |
25 (6.5) |
316 (82.7) |
20 (5.2) |
|
Medical care
|
|
|
|
|
| Physicians’ manner |
21 (5.5) |
25 (6.5) |
316 (82.7) |
20 (5.2) |
| Physicians’ mastery and experience in diagnosing diseases |
18 (4.7) |
43 (11.3) |
296 (77.5) |
25 (6.5) |
| Easy access to physician as needed |
48 (12.6) |
54 (14.1) |
230 (60.2) |
50 (13.1) |
| Providing information regarding disease and treatments |
46 (12) |
56 (14.7) |
229 (59.9) |
51 (13.4) |
| Physicians’ pre-discharge recommendations and educations |
29 (7.6) |
57 (14.9) |
230 (60.2) |
65 (17) |
| Listening to patients’ questions and providing detailed instructions |
33 (8.6) |
40 (10.5) |
248 (64.9) |
61 (16) |
