1. Can you briefly tell me what the procedure is for communicating test results to patients?
Prompts:	Do you know if it varies for different kinds of tests?
2. How did you get the result of your test?
Prompts:	Who told you and how?
	If referred elsewhere (for example, hospital) did you know how you would receive results?
	Did you receive results in the way you expected?
3. What were the strengths and weaknesses of the system?
Prompts:	Did you encounter any delay?
	Did you understand the implication of results?
4. What are you preferred methods for communicating results?
Prompts:	Via telephone (clinical/non-clinical staff)
	Face-to-face (clinical/non-clinical staff)
	Written word (for example, text, e-mail, letter)
5. Which factors are important in deciding on your preferred method?
Prompts:	Is the test for a new or ongoing condition?
	How familiar you are with the practice?
	Potential impact of the result?
	Accessibility of staff?