| Participant pool |
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• Eligible patients who had received case management. The survey had an intervention and control group. The control group consisted of eligible patients who had been discharged from a hospital not participating in the project (and therefore did not receive KBC case management) |
| Recruitment approach |
Research team screens medical record for eligibility.
Potential participants contacted by phone to explain study; recruitment proceeds if interested; appointment scheduled.
Recruited individuals briefed and consented at first appointment.
Multiple attempts made to reach individuals for recruitment and in case of no-show.
Reminder phone calls prior to appointment date; mailed reminders by request.
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Interviews and focus groups: based on inclusion criteria, clerical staff called the patients at home and asked whether the patient was willing to participate in the study
Survey: all eligible patients who had been discharged from the hospital in the past week received a (paper & pencil) survey, with stamped return envelope. Patients were sent three reminders
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| Privacy and confidentiality issues |
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Interviews and focus groups: clerical staff at the health insurance organization recruited the patients. Researchers only received an alias, and (if necessary for home interview) an address.
Surveys were completed anonymously
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| Data collection settings |
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| Targets of data collected |
Health: general and cardiovascular
Health behavior (self-care, adherence)
Personal routines, habits
Living situation, home and community environment
Barriers to self-care
Self-care resources, strategies
Demographics
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Health
Health behavior (self-care)
Perceptions of case management
Perceptions of hospital stay
Demographics (survey only)
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| Participant incentives |
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• Focus group and interview participants received a $25 gift card; survey respondents did not receive an incentive. |
| Data capture |
• Audio-recording, video-recording (if permitted), and written notes |
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