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. 2015 Feb 4;17(2):e36. doi: 10.2196/jmir.3658

Table 4.

Subpopulations in the Phone/Web and Web-Only programs more likely to return to the Web Coach website after an initial log-in day.a

Baseline characteristic or program component Phone/Web Web-Only

% (# Returned/subgroup n) P % (# Returned/subgroup n) P
Overall 58.39 (13,966/23,920)
40.15 (8766/21,832)
Gender

<.001b

<.001b

Female 60.26 (8760/14,537)
42.30 (5591/13,216)

Male 55.48 (5202/9376)
36.86 (3174/8612)
Pregnancy status (among females <50 years of age) <.001

.81

Yes, currently pregnant, planning pregnancy, or breastfeeding 51.03 (273/535)
40.09 (170/424)

Not pregnant 58.39 (5391/9232)
40.68 (3755/9230)
Race/ethnicity

<.001b

.26

White, non-Hispanic 60.59 (10,369/17,114)
40.54 (7010/17,290)

Black or African American, non-Hispanic 51.86 (1435/2767)
39.33 (542/1378)

Hispanic or Latino 50.74 (1307/2576)
40.10 (719/1793)

Other 59.87 (719/1201)
37.61 (378/1005)
Education

<.001b

<.001b

< High school degree 52.78 (1217/2306)
31.94 (611/1913)

General education development (GED) 56.09 (810/1444)
33.08 (573/1732)

High school degree 56.14 (3188/5679)
37.98 (1767/4653)

> High school 60.61 (8566/14,132)
43.20 (5709/13,215)
Health insurance status

<.001b

<.001b

Uninsured 57.09 (5767/10,102)
37.74 (3999/10,597)

Commercial 60.24 (4377/7266)
42.52 (3630/8538)

Medicaid 54.85 (2165/3947)
38.36 (600/1564)

Medicare 64.86 (1460/2251)
48.54 (417/859)
Marital status c

.04

<.01

Single 69.17 (821/1187)
32.08 (385/1200)

Married or domestic partner 72.45 (1270/1753)
36.92 (687/1861)

Divorced, separated, or widowed 73.76 (711/964)
32.48 (266/819)
Annual household income (US$) d

<.001b

.22

<$15,000 60.03 (952/1586)
36.76 (569/1548)

$15,000 to $35,000 65.62 (1002/1527)
39.52 (677/1713)

>$35,000 68.40 (844/1234)
39.20 (490/1250)
Sexual orientation e

<.01

.41

Heterosexual 56.96 (11,129/19,537)
40.89 (6885/16,836)

Lesbian, gay, bisexual, transexual, or other 61.15 (1012/1655)
42.12 (497/1180)
Chronic health conditions

<.001

.09

None 57.69 (9999/17,333)
39.91 (6596/16,526)

≥1f 60.41 (3942/6525)
41.25 (2078/5037)
Mental health conditions g

.08

.21

None 57.57 (6340/11,013)
39.57 (5024/12,698)

≥1h 58.78 (5420/9221)
40.50 (2731/6744)
Tobacco environment (other tobacco users present) e <.001

<.01

Home and/or work 58.41 (7074/12,111)
40.25 (2425/6025)

Neither home nor work 60.86 (5240/8610)
43.54 (1558/3578)
Years used tobacco

<.001b

<.001b

<20 years 53.92 (4637/8600)
36.44 (3280/9002)

≥20 years 61.40 (8433/13,735)
42.41 (5063/11,938)
Dependence (time to first tobacco use after waking) <.001

<.001

Within 5 minutes 57.57 (5972/10,373)
38.58 (3406/8828)

≥6 minutes 59.87 (7611/12,712)
40.86 (5053/12,367)
Cigarette frequency e

<.001b

<.001b

Every day 58.95 (12,071/20,478)
39.69 (7662/19,307)

Some days 58.31 (256/439)
37.96 (205/540)

Not at all 45.36 (308/679)
50.14 (184/367)
Method of entry into program

<.001b

<.001

Fax referral 55.09 (379/688)
37.98 (109/287)

Phone call 59.45 (12,685/21,337)
41.80 (3989/9543)

Web enroll 47.60 (902/1895)
38.89 (4668/12,002)
Phone program intensity

<.001b n/ai n/ai n/ai

1-call 48.34 (842/1742)




Multiple-call 59.18 (13,124/22,178)



Call completion

<.001b n/ai n/ai n/ai

0 calls 16.39 (362/2208)




1 call 55.99 (6989/12,482)




2 calls 66.91 (3171/4739)




3 calls 74.51 (1815/2436)




4 calls 78.68 (1336/1698)




≥5 calls 82.07 (293/357)



NRT benefit shipped j <.001b

<.001b

Sent NRT 63.24 (11,988/18,957)
48.63 (6325/13,006)

Not sent NRT 39.85 (1978/4963)
27.66 (2441/8826)
NRT benefit shipped k (among states offering NRT through Phone/Web and Web-Only)

<.001b

<.001b

Sent NRT 62.20 (10,523/16,917)
48.63 (6325/13,006)

Not sent NRT 27.76 (855/3080)
26.16 (1907/7289)

a Analyses focused on those who logged in to the Web Coach website at least once. Responses of “refused,” “don’t know,” and “not collected” were excluded from analyses and resulted in different N’s for each analysis.

b Met meaningful significance threshold requirements of P<.0001 and absolute difference in percentage points between comparison groups rounded to 5 or greater.

c Marital status was assessed at enrollment by 3 states; analysis focused on a limited sample.

d Annual household income was assessed at enrollment by 5 states; analysis focused on a limited sample.

e Sexual orientation, tobacco environment, and cigarette frequency were assessed at enrollment by 9 states; analyses focused on a limited sample.

f Endorsed ≥1 of the following chronic health conditions: asthma, diabetes, coronary artery disease, chronic obstructive pulmonary disease.

g Six states (87.4% of study sample) assessed mental health condition status at registration by asking the question, “Do you currently have any mental health conditions, such as attention deficit hyperactivity disorder (ADHD), bipolar disorder, depression, drug or alcohol use disorder (substance use disorder; SUD), generalized anxiety disorder, PTSD, schizophrenia?” Analysis focused on a limited sample.

h Endorsed ≥1 of the mental health conditions assessed.

i Coaching calls were not included in the Web-Only program.

j Analysis included total sample, regardless of whether or not states offered an NRT benefit through their Phone/Web and/or Web-Only programs.

k Analysis focused on the 6 states that offered an NRT benefit through both their Phone/Web and Web-Only programs.