Table 4.

Performance and Benefits

Performance statement	Impact and/or benefit	Performance statement	Impact and/or benefit
Decrease cycle time between error notification and correction	Decreased backlogged error review process performed by repository manager	Empower staff to react immediately and record improvement opportunities	Increased: *Staff development *Critical and logical thinking skills *Subject matter expertise
Increase operational transparency, accountability and productivity (proactive monitoring)	Real-time analytics	Audit compliance	Increases the efficiency by addressing the logs in weekly lab meetings to quickly determine negative impact
Reduce incomplete data	Higher quality specimens and data	Assist internal TQM operational area certification for staff	Known or new errors can be introduced into the system to test and/or validate compliance with reporting
Reduce complexity of reporting	Increased staff participation in reporting and identifying new areas of concern	Assist internal TQM operational area certification for staff	Known or new errors can be introduced into the system to test and/or validate compliance with reporting
Promote enterprise-wide harmonized process and centralize reporting	Significantly reduced repository managers effort for collating, organizing, tracking and responding to errors and can be accessed by all staff members