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. 2015 Feb 16;350:h638. doi: 10.1136/bmj.h638

Table 5.

 Mean difference and effect sizes for process of care measures at follow-up in study of integrated primary care for patients with mental and physical multimorbidity

Intervention Usual care Comparison
No of patients Mean (SD) No of patients Mean (SD) Difference in means (95% CI) Effect size*
Patient assessment of chronic illness care (PACIC)
Patient activation 153 2.50 (1.4) 159 2.08 (1.2) 0.42 (0.13 to 0.71) 0.32
Delivery system design/decision support 153 2.71 (1.2) 159 2.29 (1.1) 0.42 (0.17 to 0.67) 0.36
Goal setting 153 2.18 (1.2) 158 1.77 (1.0) 0.41 (0.16 to 0.66) 0.37
Problem solving/contextual counselling 154 2.65 (1.2) 158 2.28 (1.2) 0.37 (0.10 to 0.64) 0.31
Follow-up/coordination 153 2.00 (0.9) 158 1.77 (1.0) 0.23 (−0.08 to 0.54) 0.16
Total score 155 2.37 (1.1) 163 1.98 (1.0) 0.39 (0.16 to 0.62) 0.37
Client satisfaction questionnaire (CSQ)
Quality of service 155 2.90 (0.9) 158 2.51 (1.0) 0.39 (0.18 to 0.60) 0.41
Kind of service you wanted 155 2.97 (0.8) 159 2.63 (0.9) 0.34 (0.15 to 0.53) 0.40
Satisfied with help 152 2.51 (1.0) 156 2.42 (1.0) 0.09 (−0.13 to 0.31) 0.09
Services helped 152 3.11 (0.8) 158 2.68 (0.9) 0.43 (0.24 to 0.62) 0.50
Satisfied overall 152 2.95 (0.9) 154 2.48 (0.8) 0.47 (0.28 to 0.66) 0.53
Come back to service 153 2.96 (0.8) 157 2.48 (0.8) 0.48 (0.30 to 0.60) 0.60
Total score 156 2.90 (0.6) 160 2.58 (0.6) 0.32 (0.19 to 0.45) 0.53

*Effect size based on pooled SD for collaborative care and usual care.