| Not all patients agree to have one |
“Some don’t want anything to do with it, which is fine because it’s their choice, right? It’s just a free service offered to them.” (4)
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| Some patients are resistant to change |
“But some … just resent it because they hear things that they don’t want to hear. They’re so used to taking the same thing and the same amount for so long that any change—it may be exactly the same thing but listed as something different or also incorporates something else—but, no, … they don’t like change.” (4)
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| Patients with “uneasy” perceptions of HMR |
“Sometimes other people are a bit funny because when you go and do home visits at home they think you’re there to check on them because you don’t think they are doing the right thing… ‘I am just physically here to make sure you know what your medications are for and you’re getting the best therapy.’ And so that changes totally the attitude of them.” (Pharmacist)
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| Some patients embrace the process |
“I think, the feedback that we’ve been having from the patients, it’s that they now feel more confident in their medications… [the pharmacist’s] simplifying it for them. She’s making them healthier by making sure that the dosages are right, and just making it much less complex for them.” (2)
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