Table 5:Current roles—pharmacist providing information to clinic staff.

Role	Quote(s)
New drugs	“I think that pharmacists are underestimated personally. They’ve got a knowledge base on medications, which is incredibly important and also utilising medications in the right way. We’re pushed by drug reps to prescribe medications which aren’t necessarily any better than another one.” (GPA) “They come and ask me about medications all the time, the new medications. And I sit down and explain to them what it’s for and how to use it.” (Pharmacist)
Provision of written information	“Most of the time it’s verbal, but sometimes when the doctors tell me they need more information, I go and do research and give them printout information.” (Pharmacist)
Feedback	“We are quite pleased with the information that we've been receiving from the clinical pharmacist, but also I guess the close interaction that we have in discussions with her around different patient management.” (6) “Well, certainly making us aware of some of the things like PPIs and Metformin and the impacts of [for example] B12 absorption and those sorts of things, just guiding some of the pathology investigations, I guess that we're doing for patients and ensuring that we are adequately investigating those aspects.” (6)