Skip to main content
. 2014 Sep 9;28(2):132–145. doi: 10.1007/s10278-014-9728-6

Table 1.

Usability metrics

Metric Description
Effectiveness Degree of success achieved in the execution of a task, measuring the deviation of the user result from the reference result and differentiating between tasks that have reached any of their objectives and tasks that have failed
Relative user efficiency Deviation with respect to the efficiency of the expert user that performs the same task, with the same results, under the same conditions
User-perceived usability User satisfaction and perception of the degree of success achieved in operating the tool, measured in the Computer System Usability Questionnaire (CSUQ) [47]