Table 2.
Assessments of using e-messaging (N=425).
| Item | Strongly disagree, % (n) |
Disagree, % (n) |
Neutral, % (n) |
Agree, % (n) |
Strongly agree, % (n) |
Missing, n |
| Received training | 1.7 (7) | 6.0 (24) | 8.8 (35) | 50.9 (203) | 32.6 (130) | 26 |
| Access to user support | 1.2 (5) | 3.6 (14) | 29.3(114) | 52.9 (206) | 12.9 (50) | 36 |
| Hindered by poor functionality | 18.7 (74) | 50.1 (198) | 23.3 (92) | 6.6 (26) | 1.2 (5) | 30 |
| Hindered by low system performance | 19.4 (77) | 49.5 (196) | 23.5 (93) | 6.3 (25) | 1.2 (5) | 29 |
| Hindered by software error | 21.5 (85) | 45.8 (181) | 17.2 (68) | 13.1 (52) | 2.3 (9) | 30 |
| Easy to use | 0.2 (1) | 1.5 (6) | 8.5 (34) | 52.8 (210) | 36.9 (147) | 27 |
| Useful tool | - | 0.7 (3) | 2 (8) | 31.8 (127) | 65.4 (261) | 26 |