Table 4.

Participants’ discursive perspectives.

Participant	Focus of discourse	Quotes
Physicians	Professionals	“Maybe we could use a little help so as not to overload our schedules even more.” (physician, male, 45 years old, high affinity)
		“The design is relatively simple to imagine, but it means a change to our routine practice. How long will it take to train us to use and implement this program? Would we be released from our clinical practice for that time?” (physician, female, 54 years old, intermediate affinity)
		“Not all of us have the same technological know-how or motivation. Should all doctors use the tool or only the most qualified? Those of us who volunteer to participate could be released from our routine workload to devote ourselves more specifically to this matter”. (physician, female, 35 years old, high affinity)
		“Telemedicine platforms are already showing great improvement in places with dispersed populations, assisting with the organization of care and better communication between primary and specialist care services, which not only improves final care, but saves money.” (manager, female, 51 years old, high affinity)
Managers	Service	“The tool should speed up care processes, especially waiting lists and user access to resources, providing maximum efficacy with a small investment that is quickly justified.” (manager, male, 55 years old, intermediate affinity)
		“If we all save time with this tool, seeing more patients in distance mode and therefore freeing up our schedules, close, properly programmed, face-to-face monitoring could be carried out.” (manager, male, 50 years old, high affinity)
		“Of course, every patient is different, so if you decide to help them, first you have to know their whole story.” (patient, male, 46 years old, intermediate affinity)
Patients	Individualization	“Depending on the patient, on the state they’re in, there can be interventions that are for everybody. But some patients, given their particular evolution, will need more personalized care.” (patient, female, 52 years old, intermediate affinity)
		“Therapy has to be something that is very personalized, with the possibility of asking and speaking about other subjects...” (patient, female, 59 years old, low affinity)