Table 1.

Care model constructs.

Element	Construct	Definition
Actor		In the value network of service providing, the firm, the organization [33], and the person(s) representing the organization.
	Health professional	A professional working at a health care providing service organization, such as the medical specialist, the general practitioner, specialized nurse, etc.
	Client	A person using the services of a professional organization [29].
Transaction		Reciprocal exchange of value. Core transaction, value proposition in return for monetization.
	eHealth value proposition	Providing a solution for a fundamental problem in a given situation [30] of online service providing of health care by Internet- and mobile-based applications and technologies [3].
	Monetization	When and how is money raised? Monetization involves pricing including the systems determining timings of payments and methods of collecting revenues [34]. Such as direct selling, leasing, time share, slice-share, and equity payment [35].
Value attributes		Properties of transactions, that add value to the use, effort experience, and risk reduction [25] of the eHealth service.
	Quality	Value of improving the product or eHealth service performance [25].
	Convenience	Value of making products or services more convenient and easier to use [25].