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Percentage of interviewees who were aware of and used the e-appointment service at each data point
| Survey period | % (No.) of interviewees | |
|---|---|---|
| Aware of the online system/ total Interviewees | Used the online service/ total interviewees | |
| April 2011 – June 2011 | 22% (11/51) | 5.8% (3/51) |
| July 2011– August 2011 | 55% (11/20) | 20% (4/20) |
| October 2012–November 2012 | 59% (19/32) | 19% (6/32) |
| April 2013 – May 2013 | 23% (5/22) | 5% (1/22) |
| Total | 37% (41/125) | 11% (14/125) |
