Table 1.
Picker principles | Public (N=137), n (%) |
Addison (N=119), n (%) |
Cushing (N=134), n (%) |
Total (N=390), n (%) |
|
Access to care | 3 (2.2) | 1 (1.0) | 2 (1.5) | 6 (2) | |
Coordination and integration of care | 0 (0.0) | 1 (1.0) | 0 (0.0) | 1 (0.0) | |
Emotional support | 11 (8.0) | 11 (9.2) | 16 (11.9) | 38 (9.7) | |
Involvement of family and friends | 2 (1.5) | 3 (2.5) | 0 (0.0) | 5 (1.3) | |
Information, communication, and education | 108 (78.8) | 97 (81.5) | 110 (82.1) | 315 (80.8) | |
|
Question about treatment | 15 (10.9)a | 13 (10.9) | 25 (18.7)a | 53 (13.6) |
|
Question about the facility | 4 (2.9) | 3 (2.5) | 7 (5.2) | 14 (3.6) |
|
Medication | 10 (7.3) | 22 (18.5)a | 14 (10.4) | 46 (11.8) |
|
Practical questions | 9 (6.6) | 7 (5.9) | 0 (0.0) | 16 (4.1) |
|
Similar complaints | 36 (26.3)a | 28 (23.5)a | 36 (26.9)a | 100 (25.6) |
|
Suspected disease | 13 (9.5) | 2 (1.7) | 1 (1.0) | 16 (4.1) |
|
Question about the disease | 21 (15.3) | 22 (18.5) | 27 (20.1) | 70 (17.9) |
Physical comfort | 0 (0.0) | 0 (0.0) | 0 (0.0) | 0 (0.0) | |
Respect for patients’ values | 3 (2.2) | 3 (2.5) | 2 (1.5) | 8 (2.1) | |
Transition and continuity of care | 0 (0.0) | 0 (0.0) | 0 (0.0) | 0 (0.0) | |
Miscellaneous | 10 (7.3) | 3 (2.5) | 4 (3.0) | 17 (4.6) |
aThe three most frequent question themes per subforum.