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. 2015 Feb 25;17(3):e54. doi: 10.2196/jmir.3869

Table 1.

Total amount of questions, categorized per Picker principle.

Picker principles Public (N=137),
n (%)
Addison (N=119),
n (%)
Cushing (N=134),
n (%)
Total (N=390),
n (%)
Access to care 3 (2.2) 1 (1.0) 2 (1.5) 6 (2)
Coordination and integration of care 0 (0.0) 1 (1.0) 0 (0.0) 1 (0.0)
Emotional support 11 (8.0) 11 (9.2) 16 (11.9) 38 (9.7)
Involvement of family and friends 2 (1.5) 3 (2.5) 0 (0.0) 5 (1.3)
Information, communication, and education 108 (78.8) 97 (81.5) 110 (82.1) 315 (80.8)

Question about treatment 15 (10.9)a 13 (10.9) 25 (18.7)a 53 (13.6)

Question about the facility 4 (2.9) 3 (2.5) 7 (5.2) 14 (3.6)

Medication 10 (7.3) 22 (18.5)a 14 (10.4) 46 (11.8)

Practical questions 9 (6.6) 7 (5.9) 0 (0.0) 16 (4.1)

Similar complaints 36 (26.3)a 28 (23.5)a 36 (26.9)a 100 (25.6)

Suspected disease 13 (9.5) 2 (1.7) 1 (1.0) 16 (4.1)

Question about the disease 21 (15.3) 22 (18.5) 27 (20.1) 70 (17.9)
Physical comfort 0 (0.0) 0 (0.0) 0 (0.0) 0 (0.0)
Respect for patients’ values 3 (2.2) 3 (2.5) 2 (1.5) 8 (2.1)
Transition and continuity of care 0 (0.0) 0 (0.0) 0 (0.0) 0 (0.0)
Miscellaneous 10 (7.3) 3 (2.5) 4 (3.0) 17 (4.6)

aThe three most frequent question themes per subforum.