Table 5.
Relational difficulties commonly observed in second victims
| Primary care | Hospital | |||||||||
|---|---|---|---|---|---|---|---|---|---|---|
| Doctors (N = 332) | Nurses (N = 265) | Doctors (N = 209) | Nurses (N = 230) | |||||||
| In event of a clinical error, indicate how often those involved are likely to do the following | Mean | SD | Mean | SD | P= | Mean | SD | Mean | SD | P= |
| Say sorry to patients (or their relatives) | 6.9 | 2.3 | 7.1 | 2.5 | 0.437 | 6.1 | 2.9 | 6.0 | 2.9 | 0.605 |
| Face legal action | 8.0 | 1.9 | 7.3 | 2.2 | 0.000 | 7.8 | 2.0 | 7.7 | 2.2 | 0.734 |
| Lose professional standing | 7.2 | 2.2 | 7.0 | 2.4 | 0.422 | 6.6 | 2.4 | 7.3 | 2.4 | 0.006 |
| Inform the clinical manager of the health centre/hospital of the error | 5.4 | 2.8 | 5.5 | 2.6 | 0.711 | 5.5 | 2.8 | 5.1 | 2.7 | 0.223 |
| Come into conflict with colleagues (reproach or criticism) | 4.6 | 2.7 | 4.6 | 2.5 | 0.778 | 5.0 | 2.6 | 5.3 | 2.8 | 0.299 |
| Frequency scale from 0 (never) to 10 (always) | ||||||||||