Table 6.
Safety Attitudes Questionnaire (SAQ) item descriptions
| Item is reverse scored38 | Per cent of items missing data | Mean (SD) | Per cent agree (minimum agree–agree) | Per cent disagree (minimum disagree– maximum disagree) | |
|---|---|---|---|---|---|
| Teamwork climate (1–6) | |||||
| 1. It is easy for personnel in this hospital to ask questions when there is something that they do not understand | No | 1.3 | 4.13 (0.96) | 80.45 (41.67–100.00) | 7.41 (0.00–35.00) |
| 2. I have the support I need from other personnel to care for patients | No | 2.1 | 3.95 (0.99) | 74.28 (33.30–98.05) | 9.18 (0.00–42.86) |
| 3. Nurse input is well received in this hospital | No | 1.9 | 3.99 (1.05) | 73.42 (23.94–100.00) | 10.16 (0.00–54.94) |
| 4. In this hospital, it is difficult to speak up if I perceive a problem with patient care | Yes | 2.2 | 2.45 (1.26) | 21.69 (0.00–51.00) | 59.87 (9.09–100.00) |
| 5. Disagreements in this hospital are resolved appropriately (ie, not by who is right but by what is best for the patient) | No | 1.8 | 3.57 (1.10) | 56.97 (22.75–85.24) | 18.24 (0.00–54.09) |
| 6. The physicians and nurses here work together as a well-coordinated team | No | 1.6 | 3.75 (1.07) | 68.42 (25.72–98.2) | 14.24 (0.00–53.12) |
| Safety climate (7–13) | |||||
| 7. The culture in this hospital makes it easy to learn from the errors of others | No | 1.5 | 3.96 (1.01) | 71.45 (33.33–100.00) | 9.55 (0.00–33.33) |
| 8. Medical errors are handled appropriately in this hospital | No | 2.3 | 3.49 (1.06) | 51.08 (14.3–92.7) | 17.3 (0.00–57.14) |
| 9. I know the proper channels to direct questions regarding patient safety in this hospital | No | 1.6 | 3.84 (1.01) | 64.5 (24.00–100.00) | 9.45 (0.00–39.10) |
| 10. I am encouraged by my colleagues to report any patient safety concerns I may have | No | 1.5 | 4.05 (0.94) | 77.3 (48.60–100.00) | 7.15 (0.00–26.32) |
| 11. I receive appropriate feedback about my performance | No | 0.7 | 3.22 (1.23) | 46.48 (4.58–76.5) | 31.5 (0.00–75.00) |
| 12. I would feel safe being treated here as a patient | No | 1.5 | 4.02 (1.04) | 74.99 (36.35–100.00) | 9.48 (0.00–42.67) |
| 13. In this hospital, it is difficult to discuss errors | Yes | 1.7 | 2.57 (1.13) | 20.15 (0.00–48.15) | 53.87 (20.84–92.7) |
| Job satisfaction (14–18) | |||||
| 14. This hospital is a good place to work | No | 0.7 | 3.75 (1.08) | 63.5 (4.55–100.00) | 13.54 (0.00–58.09) |
| 15. I am proud to work at this hospital | No | 0.9 | 3.72 (1.07) | 62.5 (15.00–100.00) | 10.8 (0.00–50.00) |
| 16. Working in this hospital is like being part of a large family | No | 0.7 | 3.12 (1.30) | 42.1 (0.00–93.55) | 33.4 (0.00–80.00) |
| 17. Morale in this hospital area is high | No | 1.5 | 2.89 (1.25) | 38.72 (4.18–84.33) | 36.75 (0.00–76.25) |
| 18. I like my job | No | 0.2 | 4.38 (0.88) | 85.6 (62.1–100.00) | 4.63 (0.00–18.32) |
| Stress recognition (19–22) | |||||
| 19. When my workload becomes excessive, my performance is impaired | No | 1.5 | 3.79 (1.13) | 32.16 (27.57–100.00) | 34.9 (0.00–52.3) |
| 20. I am more likely to make errors in tense or hostile situations | No | 1.3 | 3.77 (1.16) | 46.5 (30.00–87.00) | 21.84 (0.00–50.00) |
| 21. Fatigue impairs my performance during emergency situations (eg, emergency resuscitation, seizure) | No | 3.4 | 3.00 (1.28) | 29.45 (5.78–79.15) | 46.84 (12.30–76.54) |
| 22. I am less effective at work when fatigued | No | 1.4 | 3.75 (1.03) | 25.69 (38.5–96.4) | 41.21 (0.00–30.00) |
| Perceptions of management (23–26) | |||||
| 23. The hospital management does not knowingly compromise the safety of patients | No | 1.7 | 2.54 (1.27) | 49.2 (9.11–87.5) | 26.5 (4.89–90.45) |
| 24. The hospital administration supports my daily efforts | No | 0.6 | 2.48 (1.75) | 64.5 (0.00–94.2) | 29.62 (0.00–100.00) |
| 25. I receive adequate, timely information about events in the hospital that might affect my work | No | 1.7 | 3.21 (1.09) | 51.5 (12.00–74.8) | 22.1 (0.00–66.65) |
| 26. The levels of staffing in this clinical area are sufficient to handle the number of patients | No | 1.8 | 2.67 (1.33) | 53.54 (0.00–84.62) | 39.47 (4.21–96.45) |
| Working conditions (27–30) | |||||
| 27. All of the necessary information for diagnostic and therapeutic decisions is routinely available to me | No | 2.2 | 3.5 (1.07) | 58.64 (16.8–89.5) | 18.4 (0.00–68.45) |
| 28. This hospital constructively addresses problem physicians and employees | No | 1.9 | 2.89 (1.14) | 24.85 (0.00–82.33) | 35.45 (0.00–81.00) |
| 29. Trainees in my discipline are adequately supervised | No | 2.4 | 3.55 (1.19) | 58.64 (10.00–100.00) | 21.48 (0.00–64.50) |
| 30. This hospital does a good job of training new personnel | No | 1.2 | 3.50 (1.19) | 57.46 (16.2–96.45) | 20.42 (0.00–61.4) |