Table 3.

Super user behaviors that differed between units

	Super user behaviors distinct to Unit 1	Super user behaviors distinct to Unit 2
(1) Proactivity	Proactively supporting their peers	Reactively supporting their peers
(2) Depth of explanation	Emphasizing why actions had to be performed in the EHR	Demonstrating how to accomplish tasks in the EHR but not explaining the logic behind these actions
(3) Framing	Using positive frames to diffuse tension	Using neutral frames to diffuse tension
(4) Information-sharing	Consistently sharing information about the EHR with all of the clinicians on the unit	Limiting the spread of information about the EHR to individuals they interacted with the most