Medication management (controlled drugs; emergency drugs and equipment; prescriptions and pads; vaccinations; all other drugs) |
Lack of in-date stock may lead to inability to treat acutely ill patient
Lack of necessary emergency drugs, or out-of-date emergency drugs can lead to patient safety being compromised, for example, adrenaline for anaphylaxis
Protects these prescription-related items from potential theft which can lead to unauthorised prescriptions of high risk drugs being dispensed to vulnerable patients or members of the public who may harm themselves as a result
Safe and secure keeping is necessary to prevent theft and misuse which could harm patients and members of the public
Lack of in-date stock may lead to inability to provide timely disease prevention treatments to patients
Patients, including children, ingesting non-prescribed medications and suffering related harms
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Housekeeping (infection control; stocking of clinical rooms; confidential waste; clinical equipment maintenance) |
Staff and patients, including children, obtaining a needle stick injury from overfilled ‘sharps’ bins
Patients at risk of infection from spilled hazardous waste on clinical surfaces and/or equipment
Patients and staff at risk of cross-contamination from blood and/or bodily fluids
Risk of cross-infections from, for example, people, equipment, and clinical surface areas
Breaches of patient confidentiality can impact on patient safety via patients’ suffering psychological harm from knowing their medical history has been disclosed publicly
Malfunctioning equipment (for example defibrillator or blood pressure monitoring equipment) can impact on the safety of patient care by providing un-calibrated readings that may result in false reassurance of clinical condition and erroneously affect decision making
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Information systems (business continuity plan is up-to-date; verifiable back-up of all IT systems; data protection; record keeping) |
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Practice team (registration checks; CPR and anaphylaxis training; induction processes; access to patient safety-related training) |
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Patient access and identification (access information for patients; standardised patient ID verification) |
Numerous significant events in general practice are related to mix-ups over patient identification leading to patient’s being subjected to unnecessary treatments, hospital visits, and investigations, and breaches of confidentiality which can cause avoidable physical and emotional harm
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Health and safety (building safety and insurance; environmental awareness; staff health and wellbeing) |
Although a medical establishment, a first aid arrangement is still a safety requirement similar to any other place of work
Hazards in the workplace which are not identified and attended to can lead to harm (for example, a patient sustaining a head injury from walking into a low lying light)
Staff can be subject to abuse, anger, threatening behaviour, and violence and should be trained to manage these situations to protect the safety and wellbeing of themselves and patients.
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