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. 2013 Feb 8;5(1):24–28. doi: 10.1080/17571472.2013.11493368

Table 1.

Integration typology (adapted from Fulop et al. 2005)10


Organisational integration How the organisation is formally structured, by mergers and/or structural change or virtually through contracts between separate organisations.

Functional integration How non-clinical support and back-office functions are integrated.
Service integration How clinical services offered by the organisation are integrated with each other.
Clinical integration How care for patients is integrated in a single process both intra and inter-professionally through, for example, the use of shared guidelines along the whole pathway of care.
In addition, two factors are crucial in determining how successful integration is:
Normative integration The role of shared values in co-ordinating work and securing collaboration in the delivery of healthcare.
Systemic integration The coherence of rules and policies at the various levels of the organisation.