Table 3.

Comparison of respondents to Web-based and telephone surveys regarding the degree to which they were concerned with NHI-related issues.

	Telephone %	Web-based %	AOR (95% CI)b
Counseling patients with highest number of ambulatory visits to see doctors in a specified institutiona	86.3	91.1	1.21 (0.86-1.70)
I am aware of the details of NHI policy aimed at assisting the disadvantaged	25.3	41.1	1.86 (1.52-2.27)
I was inconvenienced when use of health service in the past 6 months	15.6	17.5	0.75 (0.53-1.06)
Increasing the copayment for emergency visitsa	56.8	54.6	0.92 (0.76-1.12)
Referral to another hospital under the consent of patienta	77.9	76.7	0.73 (0.58-0.93)

^aMeasured on a 5-point scale from 1 (very dissatisfied/disagree) to 5 (very satisfied/agree).

^bAOR refers to the relative likelihood that Web-based survey respondents indicated a concern regarding particular issues, obtained using multivariate logistic regression analysis after controlling for the characteristics of respondents listed in Table 1 and self-reported health status.