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. Author manuscript; available in PMC: 2015 Oct 1.
Published in final edited form as: Health Aff (Millwood). 2014 Oct;33(10):1817–1822. doi: 10.1377/hlthaff.2013.1145

EXHIBIT 2. Number Of Messages Per 100 Patients And Per Physician Sent Through The PatientSite Portal, 2001–10.

EXHIBIT 2

Source/Notes: SOURCE Authors’ analysis of PatientSite message tables and user data. NOTES “Messages per 100 patients” is the average number of messages sent per hundred enrolled patients per month. “Messages per physician” is the average number of messages received by each physician (the number of messages divided by the number of participating physicians) per month. “Appointment requests” and “Rx refill requests” are the average numbers of requests for appointments and prescription refills, respectively, sent per hundred enrolled patients per month through a separate portal functionality from messaging. Whisker marks denote standard deviations.