Table 2.

Final adjusted models of the two measurement methods for communication comparing intervention and control health workers post-intervention.

	Difference in scores (95% CI)	p-value
Care-seeker communication scorea	42.7 (11.1, 74.3)
Intervention	10.0 (2.5, 16.7)	0.008
Care seeker from the area	10.1 (2.9, 17.2)	0.006
Health facility mean score at baseline	32.3 (–5.9, 70.6)	0.098
Intra-class correlation coefficient	0.28
Audio-recorded observation communication scorea	16.1 (13.4, 19.0)
Intervention	−0.2 (−1.5, 1.2)	0.819
Health facility mean score at baseline	−2.0 (−21.6, 17.7)	0.843
Intra-class correlation coefficient	0.11

Note: models adjust for clustering at health-worker level and mean health facility scores at baseline.

^aMean score in baseline category of each variable (e.g. standard care arm, care seeker not from the area and no difference in health facility mean score compared with baseline).