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| Subscales | Items | Yes | No | Somewhat | |||
| F | % | F | % | F | % | ||
| Signboards | Signboards are put up in all important areas of the hospital, including outpatient department, service areas, corridors and every floor. | 23 | 88 | 1 | 4 | 2 | 8 |
| The letter size on signboards is large and bold for better visibility. | 21 | 81 | 0 | 0 | 5 | 19 | |
| The words and signage are also displayed in the local language. | 10 | 38 | 16 | 62 | 0 | 0 | |
