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. Author manuscript; available in PMC: 2016 Apr 1.
Published in final edited form as: BMJ Qual Saf. 2015 Feb 11;24(4):255–263. doi: 10.1136/bmjqs-2014-003346

Table 3.

Percentages of nurses reporting missed care by quality of nurse work environment

Nursing care activity All hospitals
N=419
Mean % (SD)
(range)
Poor
environment
N=157
Mean % (SD)
Mixed
environment
N=97
Mean % (SD)
Good
environment
N=163
Mean % (SD)
p Value
Talking/comforting 42.0 (10.8) (16.6–79.0) 47.5 (10.4) 41.1 (9.6) 37.1 (9.4) <0.001
Care planning 35.8 (13.1) (0–80.8) 40.5 (13.4) 34.6 (13.1) 31.9 (11.1) <0.001
Teaching/counselling 31.5 (11.2) (0–72.7) 38.1 (10.4) 31.4 (10.6) 25.2 (8.3) <0.001
Documentation 23.2 (9.0) (0–54.5) 26.5 (10.2) 23.1 (7.8) 20.2 (7.1) <0.001
Surveillance 17.8 (9.3) (0–63.6) 23.0 (10.1) 16.9 (7.4) 13.3 (6.8) <0.001
Discharge preparation 13.7 (6.8) (0–42.9) 15.8 (7.2) 12.9 (7.0) 12.1 (5.6) <0.001
Timely medications 10.6 (6.5) (0–40.0) 11.7 (7.0) 10.1 (6.9) 9.8 (5.6) 0.03
Care coordination 9.5 (5.8) (0–37.9) 11.4 (6.1) 9.3 (6.3) 7.8 (4.5) <0.001
Treatments/procedures 3.8 (3.5) (0–16.0) 4.4 (4.1) 3.4 (3.2) 3.5 (3.1) 0.03
Pain management 4.0 (3.7) (0–20.0) 5.1 (4.2) 3.4 (3.6) 3.2 (3.0) <0.001

Author’s analysis

Values based on hospital aggregated nurse responses from the multistate nurse survey. Higher percentages reflect more missed care. p Values generated from analysis of variance and reflect differences in missed care between practice environments.