State Culture Change Coalitions |
Well there’s the Qualidigm [Quality Improvement Organization] here in the state of Connecticut. They have a movement now for… culture change and person-centered care and they have a quarterly meeting… They also are the agency here which is trying to build up a coalition more or less with the nursing homes and moving forward with culture change…. (#14) |
Conferences, Trade Organizations |
It’s been a big focus on resident-centered care in conferences, especially over the last five or six years. The ones I attended were generally conducted by the Texas Healthcare Association. I’ve also attended national conferences, a few national conferences sponsored by the American Healthcare Association. (#15) |
State Inspection Surveyors |
It was just a fight as all nursing homes go through with surveyors all the time, you know, it’s something new and they didn’t like it. And you know in five or six years later they’re all advocating it. (#7) |
Advancing Excellence Campaign, State Ombudsman |
I have a very good working relationship with our Ombudsman who’s with the Ohio Area Agency group. And I got some input from her when we joined the Ohio Advancing Excellence program…. (#16) |
Other Nursing Homes |
We visited several nursing homes nearby and gathered some good feedback from those nursing homes. And they tell us what they like and what they don’t like. So that’s how we started with the design of our [new] building. (#1) |