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. 2013 Sep;42(9):1058–1066.

Table 2.

Percent positive scores in each dimension and question in both groups

Short original HSOPS Question wording Positive scores group B (%) short Reversed HSOPS Question wording Positive scores group A (%)
1- Organizational culture continued imp rovement 71.2 55*
A6. We are actively doing things to improve patient safety + 84.4 We aren’t actively doing things to improve patient safety 69.5*
A9. Mistakes have led to positive changes here + 54.6 Mistakes have not led to positive changes here 39.7*
A13. After we make changes to improve patient safety, we evaluate their effectiveness + 74.5 We don’t evaluate the effectiveness of changes which had made to improve patient safety 55.7*
2- Teamwork within units 69.2 63.6
A1. People support one another in this unit + 78.7 People don’t support one another in this unit 67.2*
A3. When a lot of work needs to be done quickly, we work together as a team to get the work done + 67.4 When a lot of work needs to be done quickly, we rarely work together as a team to get the work done 67.1
A4. In this unit, people treat each other with respect + 89.4 In this unit, people don’t treat each other with respect 83.2
A11. When one area in this unit gets really busy, others help out + 41.1 When one area in this unit gets really busy, others don’t help 35.9
3- Non punitive response to error 16.1 18.8
A8. Staff feel like their mistakes are held against them 15.6 Staff feel like nobody hold their mistakes against them + 18.3
A12. When an event is reported, it feels like the person is being written up, not the problem 17.7 When an event is reported, it feels like the problem is being considered, and the person isn’t being written up. + 20.6
A16. Staff worry that mistakes they make are kept in their personnel file 14.9 Staff don’t worry that mistakes they make are kept in their personnel file + 17.6
4- Staffing 21.8 25.5
A2. We have enough staff to handle the workload + 16.3 We have not enough staff to handle the workload 11.5
A5. Staff in this unit work longer hours than is best for patient care - 22 Staff in this unit work adequate hours, that is best for patient care + 20.6
A7. We use more agency/temporary staff than is best for patient care 32.6 We use enough agency/temporary staff that is best for patient care + 44.3*
A14. We work in “crisis mode” trying to do too much, too quickly 16.3 We work in “normal mode” and there aren’t too much work to do too quickly + 25.2*
5- Hospital handoffs and transitions 49.1 52.3
F3. Things “fall between the cracks” when transferring patients from one unit to another 35.4 Nothing “fall between the cracks” when transferring patients from one unit to another + 36.6
F5. Important patient care information is often lost during shift changes 61.7 Important patient care information is rarely lost during shift changes + 71
F7. Problems often occur in the exchange of information across hospital units 41.8 Problems rarely occur in the exchange of information across hospital units + 40.5
F11. Shift changes are problematic for patients in this hospital 57.4 Shift changes are not problematic for patients in this hospital + 61.1

* Significantly different t test at p- 0.05