Table 3.

Exploratory factor analysis of the Serbian version of the MBI-HSS.

Original MBI items	Factor 1	Factor 2	Factor 3	Factor 4	Factor 5
	EE	DP	PA	EPI	FPB
Emotional exhaustion (EE)
(1) Feel emotionally drained from work	0.851,2	−0.09	−0.05	−0.11	−0.11
(2) Feel used up at the end of the workday	0.851,2	−0.11	−0.07	−0.01	−0.08
(3) Feel fatigued when getting up in the morning	0.791,2	0.01	0.02	−0.13	0.03
(20) Feel like at the end of the rope	0.591,2	0.21	0.12	0.31	0.01
(8) Feel burned out from work	0.881,2	−0.06	−0.02	0.29	−0.10
(13) Feel frustrated by job	0.651,2	0.06	−0.25	−0.08	0.04
(14) Feel working too hard on the job	0.821,2	0.01	−0.01	0.34	0.01
(6) Working with people puts too much stress	0.521,2	−0.05	0.06	−0.28	0.23
(16) Working with patients is a strain	0.611,2	−0.03	0.10	−0.05	0.32
Personal accomplishment (PA)
(4) Can easily understand patients' feelings	0.14	−0.41	0.521,2	−0.12	0.13
(7) Deal effectively with the patients' problems	0.23	0.07	0.661,2	−0.02	−0.40
(9) Feel positively influencing people's lives	0.01	−0.07	0.24	0.741,3	0.15
(12) Feel very energetic	0.05	0.02	0.01	000.831,3	−0.01
(17) Can easily create a relaxed atmosphere	−0.13	0.03	0.531,2	−0.13	−0.46
(18) Feel exhilarated after working with patients	−0.16	−0.14	0.581,2	0.0.0505	−0.18
(19) Have accomplished worthwhile things in job	0.08	0.14	0.611,2	0.21	−0.06
(21) Deal with emotional problems calmly	−0.13	0.05	0.721,2	0.08	0.16
Depersonalization (DP)
(5) Treat patients as impersonal “objects”	0.13	0.831,2	−0.06	0.01	−0.32
(10) Become more callous toward people	−0.10	0.831,2	0.05	0.04	0.17
(11) Worry that job is hardening emotionally	0.30	0.471,2	0.14	0.05	0.30
(15) Don't really care what happens to patients	−0.20	0.771,2	0.04	−0.12	0.12
(22) Feel patients blame me for their problems	0.07	0.03	0.12	0.05	0.791,3

Notes: ¹highest factor loadings for each factor; ²factor loadings corresponding to the factors in the original version; ³factor loadings indicate highest loadings on factors other than the original ones.