Table 2.

Responses to 10-item Telehealth Satisfaction Scale (n = 223)

Item no.	Statement	Excellent n (n%)	Good n (n%)	Poor/Fair n (n%)	Mean (SD)
	How satisfied were you with:
1	The voice quality of the equipment	121 (54.3)	92 (41.3)	10 (4.5)	3.50 (0.58)
2	The visual quality of the equipment	135 (60.5)	86 (38.6)	2 (0.6)	3.60 (0.51)
3	Your personal comfort in using the Telehealth system	107 (48.0)	108 (48.4)	8 (3.6)	3.44 (0.57)
4	The ease of getting to the telehealth department	109 (48.9)	105 (47.1)	9 (4.0)	3.45 (0.57)
5	The length of time with the Memory Clinic team	98 (43.9)	122 (54.7)	3 (1.3)	3.43 (0.52)
6	The explanation of your treatment by the Memory Clinic team	116 (52.0)	105 (47.1)	2 (0.9)	3.51 (0.52)
7	The thoroughness, carefulness and skillfulness of the Memory Clinic team	134 (60.1)	87 (39.0)	2 (0.9)	3.59 (0.51)
8	The courtesy, respect, sensitivity, and friendliness of the Memory Clinic team	161 (72.2)	61 (27.4)	1 (0.4)	3.72 (0.46)
9	How well your privacy was respected	150 (67.3)	72 (32.3)	1 (0.4)	3.67 (0.48)
10	How well the staff answered your questions about the equipment	141 (63.2)	80 (35.9)	2 (0.9)	3.62 (0.50)

Data are number (%).

SD, standard deviation.