Table 3.

Factor analysis of the 10-item Telehealth Satisfaction Scale (n=223)

Item no.	Statement	Factor 1 loadings
9	How well your privacy was respected	0.79
8	The courtesy, respect, sensitivity, and friendliness of the Memory Clinic team	0.78
7	The thoroughness, carefulness and skillfulness of the Memory Clinic team	0.77
6	The explanation of your treatment by the Memory Clinic team	0.76
10	How well the staff answered your questions about the equipment	0.75
2	The visual quality of the equipment	0.72
5	The length of time with the Memory Clinic team	0.71
1	The voice quality of the equipment	0.70
3	Your personal comfort in using the Telehealth system	0.68
4	The ease of getting to the telehealth department	0.54
% Variance		52.12
Eigenvalue		2.7
Cronbach’s α		0.90
Sum Mean (range, SD)		35.5 (28–40, 3.75)

Factor analysis was performed using the principal components analysis extraction method and varimax rotation.

SD, standard deviation.