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. 2015 May 28;3(2):e61. doi: 10.2196/mhealth.4047

Table 2.

List of indicators and their descriptions.

Indicators Descriptions
CommCare user type

Low Users who have not submitted any forms using CommCare in the last 90 days. We selected the 5 ASHAs who submitted the least number of forms in the last 90 days for this sample.

Middle Users who fell into the 50th percentile in terms of forms submitted in the last 30, 60, and 90 days. Those who fell between the 50th-55th percentiles for form submissions in the last 30, 60, and 90 days were the preferred middle users. In our sample, 3 users fell into this range for all three time periods and 2 fell into this range in the last 30 and 90 days.

High Users with the highest number of form submissions in the last 30, 60, and 90 days. In our sample, 3 users had the highest number of form submissions in all three time periods, and 2 ASHAs had the highest number in the last 30 and 60 days.
CommCare proficiency a

Low ASHAs in the lowest 25th percentile of the CommCare proficiency score were categorized as low.

Middle ASHAs within the 25th to 75th percentile of the CommCare proficiency score were categorized as middle.

High ASHAs above the 75th percentile of the CommCare proficiency score were categorized as high.
Quality of home visit b

Low ASHAs in the lowest 25th percentile of the visit quality score were categorized as low.

Middle ASHAs within the 25th to 75th percentile of the visit quality score were categorized as middle.

High ASHAs above the 75th percentile of the visit quality score were categorized as high.
Observed visit quality A second measure for visit quality based on the researcher’s perception of the home visit was included. This was a subjective measure of the visit quality, classified again as low, middle, or high, based on the researcher’s perception.
Experience of home visit c

Low ASHAs in the lowest 25th percentile of the visit experience score were categorized as low.

Middle ASHAs within the 25th to 75th percentile of the visit experience score were categorized as middle.

High ASHAs above the 75th percentile of the visit experience score were categorized as high.
Literacy level d

Illiterate The ASHA cannot read at all.

Low Literacy The ASHA can read with difficulty, or can read some of the sentence.

Literate The ASHA can read easily.
Education level e

Low The ASHA was educated up to 8th standard.

Middle The ASHA was educated up to 10th standard.

High The ASHA was educated up to, or higher than, 12th standard.
Previous mobile experiencef Previous mobile experience was classified as low, middle, or high based on the percentile, where those under the 25th percentile score were low, 25th-75th percentile were middle, and above the 75th percentile were high.
Ageg Age was classified as low, middle, or high based on the percentile, where 25th percentile and below were low, 25th-75th percentile were middle, and above 75th percentile were high.

aASHAs could earn a maximum of 22 points for their CommCare proficiency score.

bASHAs could receive a maximum of 22 points for their quality of home visit score.

cASHAs could receive a maximum of 16 points for their visit experience score.

dA literacy test was administered as part of the background interviews to assess the literacy levels, where ASHAs were asked to read a sentence in Hindi out loud.

eEducation was self-reported by the ASHA during the interview.

fASHAs could score a maximum of 18 points for previous mobile experience.

gAge was self-reported by the ASHA during the interview.