Table 16.

Improvement method of certification grade.

As is	To be
Cloud service certification (i) More than 70% of the evaluation indexes are satisfied (ii) IaaS: 105 items/SaaS: 85 items Cloud service certification with excellent SLA (i) Additional items (availability above 99.9%, compensation criteria, ISMS, ISO27001, and certification acquisition) are satisfied in addition to the cloud service certification requirements	Grant a grading system for each certification (levels 1~5) (i) Subdivide cloud service certification grade into two grades and simplify the screening/evaluation items and document for each grade (ii) Subdivide the excellent SLA grade into three grades and differentiate the screening/evaluation items for each grade