Table 6.

Evaluation items of security and reliability.

Evaluation criteria	Evaluation item
Security/ reliability (9 items)	(1) Whether or not the security policy and channel are secured by providing cloud service
	(2) Whether or not the access control is applied to unauthorized users
	(3) Whether or not the integrated authentication process is secured to verify users
	(4) Whether or not cloud service user data's confidentiality and integrity are secured
	(5) Whether or not firewall is introduced to protect cloud service users
	(6) Whether or not a management solution such as monitoring and tracking is introduced by analyzing the log file for preventing and tracking unauthorized users' access
	(7) Whether or not the nonrepudiation function is provided at the messaging level (except the transmission level)
	(8) Whether or not the personal privacy protection function is provided at the messaging level (except the transmission level)
	(9) Existence of the measures to the service and data's failure